Conduit vs Ooma Office
Cheap telephony with no contract, but text-first customer conversations are not what it was built for.
Conduit
Ooma Office
Price per user
$1
billed annually
$19.95
billed annually
Free tier
Yes
one user, no card
No
paid from the first seat
Shared inbox
Yes
core of the product
No
SMS caps are account-wide and there is no true shared team inbox
Licence minimum
None
one seat is fine
None stated
Ooma Office pricing as published by softwareglimpse.com. Verify before deciding.
Feature by feature
| Capability | Conduit | Ooma Office |
|---|---|---|
| Shared team inbox | Yes.One inbox, shared, on one number. | No.SMS caps are account-wide and there is no true shared team inbox. |
| Texting built in | Yes.Texting built in. Bring your own Twilio account. | Partial.Texting exists only on Pro and Pro Plus, with account-wide caps. Essentials has none. |
| Call tracking | No.Not built yet. | Partial.Basic call analytics on Pro; Essentials lacks advanced analytics. |
| Self-hostable | No.Not built yet. | No.Cloud-only. |
Pick Ooma Office if
Ooma is month-to-month with no contract and no per-seat surprises, and it bundles fax and a virtual receptionist that budget challengers often lack.
- Call tracking: partial
- Self-hostable: no
Pick Conduit if
Conduit is cheaper than it first sounds once you count the texts, because the shared inbox is the product rather than a feature of the phone line.
- $1 per user
- No licence minimum
- Free for one user
01Create an account02Connect your number03Invite your team04Start texting
about five minutesTry it against Ooma Office.
Free for one user, no card. If it does not beat Ooma Office for your team, you have lost nothing but an afternoon.
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