Conduit vs Nextiva
Reliable and well-supported, with a price floor that is high for a small crew.
Conduit
Nextiva
Price per user
$1
billed annually
$15
billed annually
Free tier
Yes
one user, no card
No
paid from the first seat
Shared inbox
Yes
core of the product
Yes
Markets one inbox for all messages, plus customer-to-team SMS on the Engage tier
Licence minimum
None
one seat is fine
None stated
Nextiva pricing as published by nextiva.com. Verify before deciding.
Feature by feature
| Capability | Conduit | Nextiva |
|---|---|---|
| Shared team inbox | Yes.One inbox, shared, on one number. | Yes.Markets one inbox for all messages, plus customer-to-team SMS on the Engage tier. |
| Texting built in | Yes.Texting built in. Bring your own Twilio account. | Yes.Business SMS is included on every plan, with 100-500+ segments per user per month. |
| Call tracking | No.Not built yet. | Partial.Core has only two reporting dashboards; richer analytics need Engage or Scale. |
| Self-hostable | No.Not built yet. | No.Cloud-hosted. |
Pick Nextiva if
Nextiva bundles calling, SMS, video, and a widening CRM stack under one well-supported vendor, which suits teams that want a single provider for the whole customer conversation.
- Call tracking: partial
- Self-hostable: no
Pick Conduit if
Conduit skips the bundling and gives you the messaging core directly, which is most of what a service business actually uses day to day.
- $1 per user
- No licence minimum
- Free for one user
01Create an account02Connect your number03Invite your team04Start texting
about five minutesTry it against Nextiva.
Free for one user, no card. If it does not beat Nextiva for your team, you have lost nothing but an afternoon.
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