Conduit vs Dialpad
The strongest AI features in the category, and you pay for them whether you use them or not.
Conduit
Dialpad
Price per user
$1
billed annually
$15
billed annually
Free tier
Yes
one user, no card
No
paid from the first seat
Shared inbox
Yes
core of the product
Yes
A shared team SMS inbox is native to Dialpad Connect
Licence minimum
None
one seat is fine
None stated
Dialpad pricing as published by dialpad.com. Verify before deciding.
Feature by feature
| Capability | Conduit | Dialpad |
|---|---|---|
| Shared team inbox | Yes.One inbox, shared, on one number. | Yes.A shared team SMS inbox is native to Dialpad Connect. |
| Texting built in | Yes.Texting built in. Bring your own Twilio account. | Yes.SMS and MMS included, with a number per user. |
| Call tracking | No.Not built yet. | Yes.Real-time transcription, call summaries, and analytics are included on every Connect plan. |
| Self-hostable | No.Not built yet. | No.Cloud-only. |
Pick Dialpad if
Dialpad's real-time AI transcription and call analytics are genuinely best-in-class, and they are included on the entry plan rather than sold as an add-on.
- Call tracking: included
- Self-hostable: no
Pick Conduit if
If you do not need call transcription, you are buying it anyway with Dialpad. Conduit charges for the inbox and nothing else.
- $1 per user
- No licence minimum
- Free for one user
01Create an account02Connect your number03Invite your team04Start texting
about five minutesTry it against Dialpad.
Free for one user, no card. If it does not beat Dialpad for your team, you have lost nothing but an afternoon.
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