Conduit vs Aircall
Strong integrations and analytics, at a price that assumes a full sales floor.
Conduit
Aircall
Price per user
$1
billed annually
$30
billed annually
Free tier
Yes
one user, no card
No
paid from the first seat
Shared inbox
Yes
core of the product
Yes
Shared inboxes for SMS and WhatsApp are built into the platform
Licence minimum
None
one seat is fine
3 seats
so the real floor is ~$90/mo
Aircall pricing as published by aircall.io. Verify before deciding.
Feature by feature
| Capability | Conduit | Aircall |
|---|---|---|
| Shared team inbox | Yes.One inbox, shared, on one number. | Yes.Shared inboxes for SMS and WhatsApp are built into the platform. |
| Texting built in | Yes.Texting built in. Bring your own Twilio account. | Yes.SMS and MMS included, though domestic rates vary by country. |
| Call tracking | No.Not built yet. | Partial.Basic analytics on Essentials; advanced analytics and live monitoring need Professional. |
| Self-hostable | No.Not built yet. | No.Cloud-only. |
Pick Aircall if
Aircall is built for sales and support floors, with a power dialer, deep CRM and helpdesk integrations, and 250+ app connections that go well beyond a basic shared line.
- Call tracking: partial
- Self-hostable: no
Pick Conduit if
If you want the essentials without paying for a support-desk ecosystem, Conduit covers the same ground for far less - and has no licence minimum.
- $1 per user
- No licence minimum
- Free for one user
01Create an account02Connect your number03Invite your team04Start texting
about five minutesTry it against Aircall.
Free for one user, no card. If it does not beat Aircall for your team, you have lost nothing but an afternoon.
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