Conduit vs Microsoft Teams Phone
Excellent if you are already committed to Microsoft, and only then.
Conduit
Microsoft Teams Phone
Price per user
$1
billed annually
$10
billed annually
Free tier
Yes
one user, no card
No
paid from the first seat
Shared inbox
Yes
core of the product
No
Native SMS is one-to-one only and cannot run on the resource accounts call queues use
Licence minimum
None
one seat is fine
None stated
Microsoft Teams Phone pricing as published by appscribed.com. Verify before deciding.
Feature by feature
| Capability | Conduit | Microsoft Teams Phone |
|---|---|---|
| Shared team inbox | Yes.One inbox, shared, on one number. | No.Native SMS is one-to-one only and cannot run on the resource accounts call queues use. |
| Texting built in | Yes.Texting built in. Bring your own Twilio account. | Partial.SMS only on US, PR, and Canada calling-plan numbers, one-to-one, needing Teams plus Teams Phone plus a calling plan plus 10DLC registration. |
| Call tracking | No.Not built yet. | Partial.Only PSTN and SMS usage reporting in the admin centre; there is no call analytics product. |
| Self-hostable | No.Not built yet. | No.Microsoft-hosted. Direct Routing attaches your own carrier, but the platform is not self-hosted. |
Pick Microsoft Teams Phone if
Teams Phone wins wherever a company already standardises on Microsoft 365, because calling, chat, meetings, and files live in one app the admins already manage.
- Call tracking: partial
- Self-hostable: no
Pick Conduit if
Conduit works for a crew that does not have an IT department and has no intention of hiring one.
- $1 per user
- No licence minimum
- Free for one user
01Create an account02Connect your number03Invite your team04Start texting
about five minutesTry it against Microsoft Teams Phone.
Free for one user, no card. If it does not beat Microsoft Teams Phone for your team, you have lost nothing but an afternoon.
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