Conduit vs CloudTalk
A sales dialler, which is a different tool from a customer inbox.
Conduit
CloudTalk
Price per user
$1
billed annually
$19
billed annually
Free tier
Yes
one user, no card
No
paid from the first seat
Shared inbox
Yes
core of the product
Partial
SMS is supported, but a dedicated shared team SMS inbox is not a headline feature
Licence minimum
None
one seat is fine
None stated
CloudTalk pricing as published by cloudtalk.io. Verify before deciding.
Feature by feature
| Capability | Conduit | CloudTalk |
|---|---|---|
| Shared team inbox | Yes.One inbox, shared, on one number. | Partial.SMS is supported, but a dedicated shared team SMS inbox is not a headline feature. |
| Texting built in | Yes.Texting built in. Bring your own Twilio account. | Yes.SMS available in 160+ countries on higher tiers. |
| Call tracking | No.Not built yet. | Partial.Analytics on Essential and above; conversation intelligence is a paid add-on. |
| Self-hostable | No.Not built yet. | No.Cloud-only. |
Pick CloudTalk if
CloudTalk is a contact-centre-grade dialer with power and parallel dialing, real-time monitoring, and workflow automation that a simple business line cannot match.
- Call tracking: partial
- Self-hostable: no
Pick Conduit if
Conduit is for businesses that receive texts from customers, not for teams running outbound campaigns.
- $1 per user
- No licence minimum
- Free for one user
01Create an account02Connect your number03Invite your team04Start texting
about five minutesTry it against CloudTalk.
Free for one user, no card. If it does not beat CloudTalk for your team, you have lost nothing but an afternoon.
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